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Inventory control is more than a software setting. For a Massachusetts dispensary, it connects receiving, package status, counts, adjustments, and sellable stock

A staff access review confirms that every employee can perform necessary work without receiving unnecessary privileges

A synchronization error is a record that needs investigation, not an invitation to repeatedly press resend. Start by identifying which connection failed: inventory, payments, online orders, or state reporting

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Great communication throughout the whole process, never felt like I was left wondering what was happening

Failed sync handling is more than a software setting. For a Massachusetts dispensary, it connects event queues, retries, duplicate prevention, and reconciliation

A wholesale delivery should enter the store's records only after the team knows what arrived and where it belongs

A payment outage should not be treated as a general POS outage. The register, internet connection, payment processor, terminal, and integration can fail independently, and the response depends on which part of the chain is unavailable

Administrative access can affect every store, user, product, integration, and configuration. Multi-location operators should review admin rights separately from normal manager permissions because the potential impact is much larger