Administrative access can affect every store, user, product, integration, and configuration. Multi-location operators should review admin rights separately from normal manager permissions because the potential impact is much larger
Inventory reconciliation should explain why physical stock, the POS, and state records agree or differ. It should never be a shortcut for making three totals look identical
A refund changes money, a void changes transaction status, and a physical return changes custody of a product. These events may happen together, but they are not interchangeable
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Cycle counting is more than a software setting. For a Massachusetts dispensary, it connects physical counts, variance review, frequency, and high-risk inventory
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Master data governance is more than a software setting. For a Massachusetts dispensary, it connects products, vendors, locations, employees, and system ownership
A retention dashboard should show whether customers return for reliable service, not encourage employees to push larger or more frequent purchases. For Massachusetts dispensaries, begin with a clear measurement definition and lawfully collected data
Margin analysis is more than a software setting. For a Massachusetts dispensary, it connects selling price, cost, discounts, aging stock, waste, and category performance
A refund changes money, a void changes transaction status, and a physical return changes custody of a product. These events may happen together, but they are not interchangeable