Voice AI can slip up with wrong answers when it mishears or misinterprets data....

https://harperscoolthoughts.inkharbory.com/posts/why-do-voice-agents-fail-even-when-transcription-is-accurate

Voice AI can slip up with wrong answers when it mishears or misinterprets data. A practical way to catch these errors is using controls like having the system read back order IDs or confirming info only after an API returns a success response