Voice AI can mess up answers when it misunderstands info or trusts uncertain...

https://ricardosinterestingwords.swiftnestly.com/posts/b3172-becomes-b3712-in-transcripts-how-do-teams-prevent-that

Voice AI can mess up answers when it misunderstands info or trusts uncertain data. A simple way to catch mistakes is adding a readback step—like repeating order IDs aloud before finalizing