Users have zero patience for friction. If your checkout takes too many taps or...

https://garrettwigp625.tearosediner.net/the-smartphone-decade-why-your-users-expect-everything-to-work-in-three-taps

Users have zero patience for friction. If your checkout takes too many taps or you can’t track your order, they’re gone. Features like one-click ordering and real-time tracking aren't perks anymore; they’re baseline requirements