Getting a bad review isn’t the end of the world. Google actually allows you to...

https://www.globalbrandsmagazine.com/erase-com-explains-how-and-when-google-reviews-can-actually-disappear/

Getting a bad review isn’t the end of the world. Google actually allows you to remove feedback that clearly violates their policies, like spam or conflicts of interest. While outcomes vary, you increase your chances significantly by staying organized