AI voice agents are transforming phone support by reducing end-to-end latency,...

https://jasperssuperbcolumn.trexgame.net/why-did-old-phone-trees-fail-so-badly

AI voice agents are transforming phone support by reducing end-to-end latency, so customers get faster responses without awkward pauses. They also handle barge-in smoothly, letting users interrupt the agent naturally when needed